Refund policy

At CG Chemicals, we stand behind the quality of our products and want our customers to be fully satisfied with their purchases. That’s why we offer a straightforward, hassle-free refund policy:

• Eligibility: Refunds are available for products purchased directly through our official website. Items must be returned in their original packaging and in a resalable condition.

• Timeframe: If you’re not satisfied with your purchase, you may request a refund within 30 days of the delivery date.

• Process: To initiate a refund, please contact our customer service team at cgchemicalsllc@gmail.com. Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

• Refund Method: If approved, your refund will be processed within 5-7 days, and a credit will be applied to your original method of payment.

• Exclusions: Shipping fees are non-refundable.

We value your trust in our products, and our 30-day refund policy ensures that you can shop with confidence.